Service catalog
Every service has a duration, a price, and a required staff count — so no double bookings sneak in.
Customers
Appointments — book your staff’s time to the minute
A booking system for businesses that sell staff time: private table bookings, chef’s tables, hookah sessions, and other F&B-adjacent services. Service catalog, staff availability, and a full lifecycle per booking.
Why you need appointments
Because staff time is a finite resource that should be booked, just like a table.
Staff availability
A weekly schedule per staff member with daily exceptions: leave, late start, or break.
A clean visual calendar
Day, week, or month — color per staff and a status per booking.
A clear lifecycle
Confirm, start, complete, cancel, or no-show — every status counts on the stats dashboard.
Price flows into the bill
On completion, the service becomes a line on the bill with price and party size.
Stats dashboard
Show-up rate, no-show rate, revenue per service, and staff utilization.
Linked to the guest
Every appointment is attached to the guest in /customers/directory
The guest’s booking history, preferred staff, and notes are visible to whoever takes the next call. You never start from zero with a returning guest.
- Auto guest reminder before the appointment, with a tunable window
- A record of cancellations and no-shows per guest
- Internal notes visible only to staff
Managing staff
Each staff member runs their time without conflict
Staff are defined in /back-office/users with their roles and permissions. Each gets a schedule, daily exceptions, and a buffer between bookings to prevent conflicts.
- Block bookings outside work hours or during breaks
- Reassign a booking to another staff with drag and drop
- Manager approval required to cancel a confirmed booking
F&B use cases
Built for what your team actually does, not the theory
A chef’s table booking, a timed hookah session, a private event, or a cooking class — all run through the same system with the same availability rules.
- Minimum party size per service
- Optional deposit to lock in the booking
- Export the day’s appointment list for the staff
Ready to run your staff’s time the way you run your tables?
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FAQ
Common questions
Answers about service appointments.
Useful for any service with a fixed time: private rooms, cooking experiences, menu consultations, VIP hosting. Flexible for F&B needs.
Each staff member has an availability schedule with overrides (leave, urgent block-out), and bookings can't be made outside the available windows.
Book → confirm → start → complete (or cancel or no-show). Every step is logged and surfaces in performance reports.
Yes. An automatic WhatsApp reminder fires before the appointment by a window you customize — no-shows drop noticeably.
Yes. A calendar view shows appointments by day, week, or month, filterable by staff or service type.