Event-driven triggers
Order created, stock below threshold, customer hits a spend tier, or shift closed — any event can fire a rule.
Back Office
Automation Rules — turn restaurant events into automatic actions
When X happens, do Y. Build flexible business logic without code: alerts, messages, discounts, and reviews that fire on their own when they should.
Business logic without a developer
Triggers, conditions, and actions ready to combine in minutes.
Multiple conditions per rule
Pin a condition to a branch, item, payment method, customer type, or window of the day.
Diverse actions
Send a WhatsApp, mark the ticket for review, apply a discount, or create a task for the follow-up team.
Per-branch rules
Some branches behave differently. Enable a rule in one, pause it in another, no duplication needed.
Test before activation
Run the rule in test mode to see it fire without side effects, then activate with confidence.
Run log per rule
Every firing is logged: when, on what event, and what action ran.
Ready-made examples
Rules other restaurants have already started with
A few common patterns you can wire up in a few clicks:
- If an ingredient drops below a threshold, alert procurement
- If a guest crosses 1000 SAR this month, apply a loyalty discount
- If a large ticket opens after midnight, mark it for review
- If a VIP hasn’t visited in 30 days, send a welcome-back WhatsApp
Integrations
Wired into the channels and alerts you already use
A rule can send messages through the messaging channel, raise alerts from stock control, or flag a ticket in the cashier for later review.
- WhatsApp and SMS via the messaging channel
- Threshold alerts from stock control
- Internal manager notifications by branch and role
Control and limits
Safe execution, no surprises
Cap how many times a rule may fire per day, and pause it any time without losing the setup.
- Daily cap for sensitive actions (discount, refund)
- Pause in one click, resume with the same setup
- Mandatory human approval for high-impact actions
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Back Office
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FAQ
Common questions
Answers about smart rules and automation.
They link an event to an automatic action. For example: "if stock drops below a threshold → WhatsApp the manager," or "if a customer crosses a spend tier → tag VIP and send an offer."
Order created, stock below threshold, customer reaching a spend tier, high-value invoice issued, and more — with precise filters.
Send WhatsApp, apply a discount, tag the customer, mark an order for review, or alert a manager — all without a human in the loop.
Both. Choose each rule's scope: one branch, a group of branches, or the whole company — whatever fits.
No. Rules are built in a simple interface: "if X happens, run Y." No code, no scripts.