POS

Reservations — fill your tables before the doors open

A full table-reservation system with date and time, wired straight into table management and the guest profile. Every booking moves through a clear flow: confirm, seat, complete or cancel.

Why reservations in Wasla?

Because a reservation is part of the guest journey, not a separate app on the side.

A simple per-branch calendar

Pick a date, time, and party size; the booking lands on the branch calendar instantly.

A clear status per booking

Confirmed, seated, completed, cancelled, or no-show — every status counts in your reports.

Seat in one tap

The moment you seat a guest, the table flips to occupied in table management.

Linked to the guest profile

Every booking attaches to the guest history, so you see habits and preferences on the next visit.

The booking journey

From confirm to seat, in one cashier step

When a guest arrives, the host opens the reservation list, taps seat, and picks a table. The table goes occupied in table management, and a ticket is ready to open right away.

  • Direct integration with table management at /pos/tables
  • Alert when a guest is late for their booking time
  • Mark a no-show in one tap to free the table

Linked to the waitlist

Reservations and waitlist on one screen

Walk-ins enter the waitlist at /pos/queue-waiting-list. The host sees both lists side by side and balances seating with ease.

  • Estimated wait for walk-ins based on existing bookings
  • Upcoming bookings displayed clearly for the host
  • Returning guests show their name straight from /customers/directory

Guest history

Every visit adds to the guest record

On completion, the booking is saved against the guest profile with table, party size, and bill total. On the next visit, your team knows who they are and when they were last in.

  • Guest notes (allergies, preferred table) saved across visits
  • No-show count visible to the host at confirmation time
  • Weekly reservation report per branch

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FAQ

Common questions

Answers about reservations and how they tie to tables.

Reservations can be taken at the cashier by a host or via a public booking link. The guest picks date, time, and party size and gets an instant WhatsApp confirmation.

The host taps Seat and the table auto-switches to occupied with a new order opened against the guest's profile.

Mark the booking as no-show in one tap. It is saved on the guest profile to help you assess booking behavior over time.

Yes. Every booking ties to the customer, so you see their full history, visit count, and average spend before they reach the table.

Yes. Both run side by side, and you see booked tables alongside the live queue on one unified screen.